Sunday, November 23, 2008

Take care of the individual - Week of Nov. 23

Management Moment
By Doug Dickerson

Power Point: The bigger we get the smaller we have to think. Customers still walk in one at a time.
-Sam Walton

Power Thought: In today’s marketplace, too often the bottom line is viewed with the masses in mind. But it’s through individual service and attention that we draw the customers and clients back. When you methodically take care of the individual you will take care of the masses. Your bottom line is reflective of how you treat the individual.
-Doug Dickerson

Power Surge: If a leader demonstrates competency, genuine concern for others, and admirable character, people will follow.
-T. Richard Chase

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